Lammark Apply for a free pilot

Get one messy process in your business sorted. Free.

Lammark helps small businesses in south-east Sydney turn a process that keeps tripping them up into a clear, simple routine the whole team can follow.

Apply for a free pilot

Limited to the first 5 pilots. No cost, no obligation.

Map Fix Hand over

Sound familiar?

These are process problems, not people problems. And they can be fixed.

  • It all lives in someone's head.

    When the one person who knows how things work is away, everything stalls.

  • The same mistakes keep coming back.

    Orders, bookings or quotes get missed or done twice, and sorting it out eats into your evenings.

  • Hand-offs drop the ball.

    A job passes from one person to the next, and a detail slips through the gap.

Three simple steps

  1. Map it.

    We have a relaxed chat about how the process works today, step by step, including the awkward bits.

  2. Fix it.

    We find where it breaks down and design a simpler way of doing it.

  3. Hand it over.

    You get a one-page guide your team can follow, plus a before-and-after picture of what changed.

One process, mapped and fixed

What you get

  • A clear map of how the process works today
  • A simpler, improved version of it
  • A one-page how-to guide (a simple SOP) for your team
  • A short handover chat to make sure it sticks

What I need from you

  • About 2 to 3 hours of your time over roughly two weeks: a first chat, a quick check-in and a final review
  • A look at how the process works in real life
  • Honest feedback, including what isn't working

What it isn't

  • Not new software to install
  • Not marketing or sales advice. I focus on how work gets done, and I don't promise more customers or more revenue.

Why free?

I'm building Lammark and want to work with local businesses first. In return, I'd love your permission to share a short write-up of what we did. It can be anonymous if you prefer.

What a fix can look like

Illustrative example only. This is a made-up café, not a real client.

BeforeAfter
Supplier orders arrive by phone, text and scribbled notesOne order sheet that everyone uses
Stock counts get updated "when someone remembers"A quick check every Monday, with a named owner
Only the owner knows who to call for whatA one-page contact and routine guide on the wall

Who's behind Lammark

I've spent more than five years improving how work gets done and delivering change projects in banking and financial services. I'm a certified Project Management Professional (PMP) with a Lean Six Sigma Green Belt, and I enjoy turning tangled processes into simple ones. Now I'm bringing that to small businesses in south-east Sydney.

  • PMP
  • Lean Six Sigma Green Belt
  • PSM I

Apply for a free pilot

Tell me a little about your business. I'll reply within 3 business days to set up a first chat. I run a couple of pilots at a time, so if I'm full, I'll tell you when I can start.

I'll only use these details to reply to your application. I won't share them or add you to a mailing list.

Questions you might have

Is it really free?

Yes. The pilot costs nothing, and there's no obligation to continue afterwards.

Who is it for?

Small businesses in south-east Sydney, such as cafés, tradies, clinics and other local services, that have one process causing regular headaches.

How much of my time does it take?

About 2 to 3 hours across roughly two weeks.

What kind of process can we fix?

Things like taking orders or bookings, quoting, following up invoices, handing over jobs between staff, or onboarding a new team member.

Do you need access to my systems?

Only what's needed to see how the process works, and only with your OK.

What if it doesn't help?

I'll tell you honestly. There's no obligation to carry on.

Will you keep my information private?

Yes. I'll only share a write-up of the pilot with your permission.

What happens after the pilot?

If you'd like more help, we can talk about it. There's no pressure.